![]() ![]() In the top-right corner of the launcher, you’ll see the words Manage Your Account. On your PC, open the Epic Games launcher. Problem: You cannot link your Xbox live account if someone already has it connected, unless you log in to their Epic Games account. ![]() I played PUBG for months instead of this game for this simple reason. This is a prime example of why you should not outsource your customer service - it is the first contact your customers have with your company, and if it is a bad experience, they’ll remember. If you contact their customer support, they simply respond with a copy + paste template, of the same message, regardless of my response. Their website only has one answer on the topic, and it has nothing to do with the question. Despite all of my searching, and learning that there are many people with the same issue, I learned that Epic didn’t have an answer either. Because of this, I could not play Fortnite on my Xbox. A while back I realized that my Xbox Live account was associated with someone else’s Epic Games account.
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